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SouthGroup Insurance-Gulf Coast
Bay / Biloxi / Diamondhead Branches

Mail: 412 Hwy 90, Suite 6
Bay Saint Louis, MS 39520

HOME

TO REPORT A CLAIM:

Please call 228-466-4498 or 228-
385-1177

-or-

fax to 888-415-8922

-or-

email: info@southgroupgulfcoast.com

-or-

contact the individual carrier:

Please provide the following information
to expedite the handling of your claim:

Name:
Location Address:
Date of Loss:
Time of Loss:
Location of Loss:
Description of Loss:
Any Injuries?
Contact Phone No:
Alternate Contact No:
Email Address:

 


updated July 2013

CARRIER

PHONE

FAX

AmFed

800-264-8085

601-427-1588
stacey.stuart@amfed.com (WC only)
601-853-2961
teresa.miller@amfed.com (home/fire)

American Bankers/Assurant Flood

800-245-1505

800-224-4170
claims.department@assurant.com

Bass Underwriters

954-473-3711

954-316-3128
claims@bassuw.com

Burns & Wilcox

800-888-1179

205-988-3073
darogers@burns-wilcox.com

CNA

877-262-2727

800-953-7389
lossreport@cnaasap.com

Coastal American

800-262-1028
877-563-0150 (after hours)

469-499-2414
941-906-2256
coastalamericanunderwriting-customerservice@csc.com

Companion/AmFed (non WC) 800-845-2724 x2 877-379-7389
nol@companiongroup.com

Dixie Specialty

800-248-9331
601-992-8426 Tavia Curtis

601-992-7751
claims@dixiespecialty.com
tcurtis@dixiespecialty.com

FCCI

800-226-3224

 

Fidelity Flood

800-725-9472

877-270-4329
ins@fnf.com

ICAT - Boulder Claims

866-789-4228 ext 5

866-325-2142
msfaxfnol@boulderclaims.com

Lemic

800-252-5059 ext 1299

 

Lexington - Gulf

800-392-8028

334-271-3091

Mendota

800-422-0793

 800-798-1259
mendotauw@mendota-insurance.com

MetLife

800-854-6011

866-855-6689
MET_CAT@metlife.com

MWUA - Boulder Claims

866-634-4465

877-786-7275
MSFaxFNOL@BoulderClaims.com

National Security

800-798-2092

866-383-7272
www.nationalsecuritygroup.com

NFS Flood

800-759-8656

406-257-1629
claims@floodpro.com

Orchid

866-370-6505 ext106
772-226-5546 x106

888-396-3965

claims@orchidinsurance.com

Progressive

800-274-4499

 

Republic

800-451-0286

888-224-5874
DallasClaims@RepublicGroup.com

Safeco

800-332-3226

888-268-8840

Scottsdale

800-423-7675

 

Selective Flood

877-348-0552

877-647-1798
floodclaims@selective.com

Southern Cross

800-682-5263

205-986-6384
IsaacClaims@crcins.com

Tim Parkman

601-925-9251

claims@tpi-insurance.com
steve@tpi-insurance.com

Travelers-Business Insurance

800-238-6225

https://secure.travelers.com/claim/Claim-Reporting.aspx

Travelers-Personal Insurance

800-252-4633

https://secure.travelers.com/claim/Claim-Reporting.aspx

Winchester

800-647-4647

318-322-1657
brad@winchesterga.com
cc: Bernard@winchesterga.com  

Zurich

800-987-3373

877-962-2567
carecenter@zurichna.com

Automobile Claims...

The Basics...

  • Our job is to help you.
  • But you can also help us to help you.
  • The more you can tell us about a loss, the more we can do to adjust your claim quickly and efficiently.
  • If you are in an automobile accident, first seek medical attention for anyone who has been injured. Then you can begin gathering information to help with your claim.
  • Keep in mind that you are the best person to tell us what happened. So be prepared to provide as many details as possible about the accident, where it happened and how it occurred. This information can be critical in settling a claim.

Homeowners Claims...
When it comes to your home, any loss can be devastating. By working together, we can help make your recovery from a loss a lot less painful.
Property Damage Or Theft...
  • Begin by making a list of everything that has been damaged or lost in the claim. The more information you can provide, the more quickly we can adjust your claim.
  • List as much detail as possible including the model, place and date of purchase, and amount of all your damaged or stolen property.
  • Receipts, owner's manuals, canceled checks and credit card bills are especially helpful.

Fire And Smoke Damage...

You can take other steps to minimize the impact of a loss at home.

  • In case of fire and smoke damage promptly report your loss.
  • Do not try to clean the damaged items as sometimes cleaning things without the proper equipment can do more harm than good.
  • We can advise you how to best protect your property and review what is covered.

Water Damage...

If your home has suffered water damage...

  • Move all your possessions out of the affected areas and then make sure that all the water is removed.
  • A wetvac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.

In the case of either fire or water damage, help protect the safety of your family and pets by keeping them out of the damaged areas.

If Your Home Is Uninhabitable...

  • If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses.
  • Your homeowners policy will pay for the covered expenses that exceed your normal, day-to-day living costs.
  • Receipts are helpful in determining how much you should be reimbursed.
  • It is also important that you provide us with a telephone number where we can reach you or a family member.

Liability Claim...

Another loss that is covered by homeowners insurance is a liability claim.

  • Liability claims occur when one person feels that he or she has sustained an injury because of someone else's negligence.
  • If you think you or a family member may have caused an injury to someone, or if someone is claiming that you have, please report the claim to our office immediately.
  • As with any other kind of incident, the more information you can provide to us, the better we can serve you. If someone is injured on your property, begin by making sure the person receives immediate medical attention.
  • Then collect full names, addresses and phone numbers for all parties involved.
  • Finally, gather as much information as you can about how the injury occurred and be prepared to provide your adjuster with as clear an account of the incident as possible.